We have a clear refund Policy so you know where you stand before making a booking with us.
If you cancel more than 5 days before your stay, you will receive a full refund.
if you cancel 4 days or less before your stay, we are not obligated to provide any refund, we may at our discretion choose to refund part of the fee if we are able to relet the pitch but this it not guaranteed.
If you wish to move the booking this can be done free of charge providing there is at least 5 days notice.
Otherwise no alternative dates will be offered and you will not be refunded.
We reserve the right to ask anyone to leave our property if we feel you are breaking the terms of your booking agreement by breaking our site rules and any anti-social behavior. You will not receive a refund.
Unfortunately regardless of extenuating circumstances these are our conditions, we are a small business and have been financially impacted in the past by guests cancelling last minute.